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My E1 Outdoor cameras cannot be connected

Reolink Client & APP

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Sergic last edited by

Hi everyone,

Since yesterday when I renewed my cloud plan (suprise) my cameras cannot be connected neither through my Iphone nor through desktop application.
At the same time, they keep recording videos triggered by various events and I can acceess it in cloud library.

What it could be?
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Joseph Global Moderator @Sergic last edited by

@sergic_599061505753196 maybe they changed something. Email support on support @ reolink . Com

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