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altas pt ultra cloud issues

Reolink Client & APP

hometheater503 last edited by

our altas pt ultra uploads a few videos to the cloud at the beginning of the scheduled time, but then it just stops uploading. and, it stops sending e-mail notifications.

i also have it set to FTP, and those all work successfully. all schedules are exactly the same.

i've rebooted the camera, and it will then upload a few videos, but eventually stops again.

any ideas?? thanks . . . john.
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Joseph Global Moderator @hometheater503 last edited by

@hometheater503_202558512976108 I don't have that model. I suggest you to email support on support @ reolink . com

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