B800 and NVR

[Jungle Jon_194592600654026]

What a great combination

The only problem I have is that you don't seem to be able to save a trimmed video on Playback. This is a shame because of the image quality it is superb. I can look at the history of my other cameras on the NVR and trim a section of video to download to my iMac but not with the B800. Anyone else have this problem?

[Cynthia_124785627824270]

Sorry for the inconvenience. Could you please send an email to support@reolink.com? We will check it for you soon. Thanks.