ring without presses the button

[user_657209872740378_657209872740378]

Hello,

i have a problem with a doorbell WiFi.
the doorbell is ringing because once is going in or out of the door. no one presses the button.
thank you for help

[joseph_1979]

@user_657209872740378_657209872740378
...
first check that you have the most recent firmware from the reolink download center. Is it ringing or push message notification?