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    Timer Option in Client Playback

    Reolink Client & APP
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    • user_698308791599251_698308791599251
      IndyGman last edited by

      Versions of the client after 8.15.7 do not have a Timer Option in playback. Henceforth if you use the Timer Function with your Motion Recording you cannot access the playback in Current Version Client.
      I finally contacted support . It was confirmed and the support person says:
      " Since you need to view continuous recording, we are sorry that we don't have the "Timer" option. But you can select the corresponding "gray bar" according to the timeline. In addition, I will feedback your needs to the product department."
      and
      "Are you willing to try an older client version before 8.15.7 to see if it can meet your needs?"

      I was already using 8.15.7 which does support the Timer in Playback. The question was answered by support and the tech offered an option to use earlier version too.

      I guess I am the only one that ever uses continuous recording behind my motion recording. So I will stay at 8.15.7.

      GLH

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        • big_ted
          tedmanr Global Moderator @IndyGman last edited by

          @user_698308791599251_698308791599251
          Sadly, they are now only providing limited support for the PC client. Best to keep suggesting to support each few months and hopefully they may reintroduce.

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          • user_698308791599251_698308791599251
            IndyGman @tedmanr last edited by

            @big_ted I guess sadly is a good word. I have 7 Reolink Cameras. 2 are Solar. I monitor Beehives, Garden, and Animal traffic, Cam Battery Status on my property.
            If Reolink thinks I am going to review my daily video on a 3" phone screen, (with fat fingers ) when I have a full computer screen, that's crazy.
            I think the Client plays a important part in the Reolink system. With today's technology I can access this from almost anywhere.
            And the Timer option also is such a good fall back when you may have missed something on motion.
            Perhaps it is a cost of updating and maintenance issue... to Reolink.

            GLH

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