Your browser does not seem to support JavaScript. As a result, your viewing experience will be diminished, and you have been placed in read-only mode.

Please download a browser that supports JavaScript, or enable it if it's disabled (i.e. NoScript).

Reolink iOS App Works 30% of the Time

Reolink Client & APP

133

user_933989755908283 last edited by

Hello

I am new to the Reolink community and I currently have the RLN8-410 NVR with firmware v3.4.0.304_24031817. It it connected to a cable modem gateway using cat6.

I am having difficulties in using the mobile app on iOS. While using the app on LAN, it works 100% of the time. However the moment I leave the LAN, I can only get it to work 30% of the time. I have UID enabled on the system.

Can anyone suggest any method to fix this problem?
Reply Quote
Share

Share this Post

Facebook

Twitter

copy the link
Copied!
0
Chopstix Global Moderator @user_933989755908283 last edited by

@user_933989755908283_933989755908283 how are your cellular data speeds? 4G? 5G? If possible, connect to a high-speed Wi-Fi network away from the DVR location. If it works fine, then it is a speed issue with your cellular service.

Reply Quote
Share

Share this Post

Facebook

Twitter

copy the link
Copied!

0

user_933989755908283 @Chopstix last edited by

@user_933989755908283_933989755908283 how are your cellular data speeds? 4G? 5G? If possible, connect to a high-speed Wi-Fi network away from the DVR location. If it works fine, then it is a speed issue with your cellular service.

I am on 5G LTE Speeds. Sometimes even on 200 mbps wifi service, I am unable to view the camera.

Reply Quote
Share

Share this Post

Facebook

Twitter

copy the link
Copied!

0
View 1 replies

Announcements and News Reolink Client & APP Discussion About Products #ReolinkTrial Reolink Captures Wishlist KEEN Trail Camera