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@user_715874138988770_715874138988770 I have had my own issues with support but never them not being responsive. Did you submit your ticket via their website?Regardless, bullet camera or dome? Dome cameras have a seal that is easily damaged of not reassembled with care. Also, the cover retention cable can easily get caught in the seal during reassembly. I had one that kept fogging and upon examination saw that I pinched the cable in the seal. I cleared the pinch and have not had issues since. Do you know the IP rating of your cameras?
@pilotbum_610109044129914 many HA's are heavily dependent on cloud services and as a result, network issues such as latency could impact performance. For example, I can not use Reolink's Google Home integration as I experience on average 8 seconds of latency in video startup and live viewing through Google Home. In my head, something like multiple sensors in the camera base to monitor for motion in a 270-360 degree field might work better.
We use the iOS client from the App Store. My wife has it on her iPad Pro without issue. Yes, the app is default to portrait mode as is the iPad's default orientation. You must rotate to landscape for full screen. We have never had an issue with video quality (we set ours to HIGH) even over cellular.Change is often times difficult with software especially if you have developed a routine. We came from Vivint so we find the Reolink app refreshing even with its quirks. I encourage you to give it a chance. Cheers.
@user_917140252860649_917140252860649 the app does not stretch vertically, only horizontally. The letterbox view you have there for your Duo 3 is it.In the app settings, enable Auto Live View if not already enabled. It is possible that Android is putting the app to sleep and when it wakes, it resets the view. Enabling Auto Live View will make the app open in the last Live View screen it was on.
Looks to be an unsupported configuration at the moment...https://www.reddit.com/r/reolinkcam/comments/1gemayq/doorbell_chime_v2_and_home_hub_incompatibility/I can tell you that the wired WiFi doorbell does with with both (that's what I have). I can only assume that's it's a battery capacity issue... the more lines of code in the firmware means more power for processing. Having to send two alert signals to two different devices also means more power.
@reolink-oskar a tazer. Only partially joking. I do not know how it is in other countries, but in the US, theft of delivery packages from one's porch is a common problem.
@boomish_893913578897601 I too noticed that ALL my iOS clients stopped getting notifications sometime in the past week. The solution was to delete the clients and reinstall. In my case, I have all my cameras connected to a Home Hub Pro so the app reinstall was easy... just connect to the HHP and back in business. If you don't have a HH/NVR, you'll have to add each camera back to the app. As for cellular, when the notifications stopped it stopped on both Wi-Fi and cellular but after the reinstall, it started working on both again. If you can access the camera via the app while on cellular then there should not be anything preventing notifications over cellular. At least not that I am aware of.Yes, understand now what you mean by it not being a native iPad app... apps camera preview screen does indeed stay on portrait. We have multiple cameras and my wife uses the grid view feature which always follows the orientation of the her tablet so it has never been an issue for her. If you only have the doorbell, make sure in the app settings to check the box "Auto Live View". It will launch the last used camera (in your case, the doorbell) automatically in whatever orientation your tablet is in. Hang in there!
@peter_748442346729617 a visible camera caused social problems. A hidden camera, if discovered, would also cause problems. So you are looking for something that can be hidden but if discovered doesn't look like it has been hidden... because... you think that won't cause problems? Is there a legal issue at play here? None of my business but it sounds like you either need to 1) not monitor that area -or- 2) work out the social problems.In any event, 1" - 2" sized minimalist cameras do exist. Not from Reolink, but there are dozens of options out there.
Is the Amcrest connected via an external PoE switch? You can not use 3rd party cameras on the built-in switch unless the RLN36 supports the feature of disabling the internal private network 172.16.25.x and bridging the internal switch to the external LAN.
@joseph_1979 there is mixed info on the RE715X supporting a wired backhaul. Google AI says it does but there are users on the TP-Link Community indicating that it is not supported. From my experience, the Ethernet port on standalone repeaters is for a client device only which I suspect is the case with the 715. Maybe I am wrong, but I can not find conclusive info on the web.Unless I am understanding incorrectly, the OP states that one Wi-Fi camera connects to the router and works just fine. The problem is with the camera connected via the repeater. So I am thinking it is more of a wireless repeating issue than a bandwidth issue.
@jeankok_709237676638430 I have a HHP but to be honest, I have never tried connecting directly to a display via HDMI. I have always just used the Reolink PC client. The HHP was designed around residential use so it seems reasonable that the focus in on app-based access, not direct interaction. That is speculation only. If I get the chance to drag a TV/monitor over to where I have my HHP tucked away, I will check it out myself unless someone else can chime in with first-hand experience.
@kevinkss just for clarity, repeaters are only as good as their connection to the previous hop. Looks like the 715 does not support wired backhaul so I am assuming its connection to your router is wireless as well. What make/model is your router? Is it a TP-LINK also? Are you setting up as a wireless mesh? Make sure you have the 2.4/5/6 GHz bands names differently then on the camera, see if your firmware has the option to specify 2.4GHz as it will have better wall penetration than the higher bands. I understand that it is the next room, but wall materials and other environmental factors will affect performance. If your camera does not, you may need to factory reset and see if you can specify the 2.4GHz network during setup.
@crewy_788072062582970 understood. If you decide later to go back to your Reolink system, we are here if you need us. Cheers friend.
@forumspost_440211376681112 I am not an Android user but it could very well be a compatibility issue with the software on the new device. I recommend that you open a support ticket with Reolink Support. Include the description and photos as you have here.
@crewy_788072062582970 I don't blame you, I am 53 and this vessel isn't what it used to be. There isn't much reason to hard reset cameras once they are deployed and working properly. If you find yourself having to do so, open a new thread and let's see if we can help you figure out what's going on.
@knowonehere_887891129163931 I have the Duo Flood Light PoE (Duo 2) and it has all the options you are seeking except the adjustable off-time duration after motion trigger. I can't imagine that the Wi-Fi model is any different.
@reolink-oskar off-grid users take their gear seriously. If you really want to make a statement, offer a complete ecosystem. As @joseph_1979 stated, for multiple cameras, offer a Reolink branded 4G Wi-Fi router (we use these in motorhomes) paired with multiple solar-powered Wi-Fi cams. For single camera deployments, 4G solar-powered cameras which you already have. Now to top it all off, offer a line of Reolink branded all-weather high-capacity external battery packs (different capacities for various need) with large solar panels. By offering these things directly, you create your own sustainable branded off-grid ecosystem. Penty of Chinese-based companies already offer these solutions that Reolink could partner with.
@user_829660786163951_829660786163951 I do not have that camera specifically but I do have a different Argus battery cam. Increase the PIR. My default was 80 but found 90 to do a much better job at triggering a recording. Also make sure the camera recording detection type is selected for each object you want to record. Reolink has separate settings for triggering an alarm and recording.
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