@user_901203979997352_901203979997352 I agree. A doorbell 'ring' event and motion events need to have the ability to have separate schedules for BOTH Home Hub notifications and push notifications. I also would like to have 'ring' notifications 24x7 with only motion events triggering in the evening hours.

The more people that add comments to this thread showing interest, the better the chances that Reolink will implement the change.

@user_715874138988770_715874138988770 I have had my own issues with support but never them not being responsive. Did you submit your ticket via their website?

Regardless, bullet camera or dome? Dome cameras have a seal that is easily damaged of not reassembled with care. Also, the cover retention cable can easily get caught in the seal during reassembly. I had one that kept fogging and upon examination saw that I pinched the cable in the seal. I cleared the pinch and have not had issues since. Do you know the IP rating of your cameras?

@mannyf_917625001046227 agreed. The lack of a simple click to paint is frustrating. The click-and-drag is not always feasible. As with all of these systems, they have their pros and cons. You just have to determine if Reolink has the features that are most important to you. I have plenty of friends with other brands and they each have their own challenges. Give it a chance.

Duo 2 capture of a doe calling for her friend (volume up). This time of year likely not looking for her fawn. My wife actually though that was me trying to talk to her through the camera hahaha. There is a landscape light splashing the side of our house which is causing the image wash on the right side.
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@pilotbum_610109044129914 many HA's are heavily dependent on cloud services and as a result, network issues such as latency could impact performance. For example, I can not use Reolink's Google Home integration as I experience on average 8 seconds of latency in video startup and live viewing through Google Home. In my head, something like multiple sensors in the camera base to monitor for motion in a 270-360 degree field might work better.

We use the iOS client from the App Store. My wife has it on her iPad Pro without issue. Yes, the app is default to portrait mode as is the iPad's default orientation. You must rotate to landscape for full screen. We have never had an issue with video quality (we set ours to HIGH) even over cellular.

Change is often times difficult with software especially if you have developed a routine. We came from Vivint so we find the Reolink app refreshing even with its quirks. I encourage you to give it a chance. Cheers.

@reolink-oskar I plan on adding one of these to supplement my doorbell camera at some point.

@user_917140252860649_917140252860649 the app does not stretch vertically, only horizontally. The letterbox view you have there for your Duo 3 is it.

In the app settings, enable Auto Live View if not already enabled. It is possible that Android is putting the app to sleep and when it wakes, it resets the view. Enabling Auto Live View will make the app open in the last Live View screen it was on.

@reolink-oskar a tazer. Only partially joking. I do not know how it is in other countries, but in the US, theft of delivery packages from one's porch is a common problem.

I have had the opportunity to test this model. Just some brief thoughts here and I am happy to answer any questions to the best of my ability.

1. Motion tracking with a camera that has to wake from standby mode sometimes does not trigger. In many cases, the object that triggers the PIR is already gone.
2. Still no 360-degree PIR.
3. When active, motion tracking seems to work best when followed object is no closer than 3-4 feet. If too close to the camera, it looses tracking and returns to Monitor Point.
4. Motion tracking is not smooth. I jumps/stops/jumps as the object moves.
5. 3W solar panel is inadequate. Perhaps my unit is faulty. I get no increase in charge percentage from the solar panel even though the connected icon is present.
6. Zero signal issues with the camera on the outside eve of my deck and the Home Hub Pro on the other side of the house. Full 5GHz bars. App and/or camera desperately need a Wi-Fi signal PERCENTAGE meter.
7. Video output is not a contiguous video. For any given motion event, the camera breaks up the video into random length segments. For one of the tests, the motion event was 1:58 and the event was broken into 7 video segments ranging from 8 seconds to 27 seconds each (video is below). I have not been able to determine what criteria it uses for breaking up video.

@joseph_1979 BIPC_NT2BNO28MPW4SD15V5 has the tracking but not sure on the battery,

@reolink-oskar I have the Argus PT Ultra Motion-Tracking version with FW 3.0.0.4486_24122645 and there is no pre-recording option.

Out of curiosity, does it work the same as it does on the Altas?... the camera does not go into standby?

@marius_ss_846431955587247 Here is a Reddit thread on the topic that may or may not help...
https://www.reddit.com/r/reolinkcam/comments/1en3t2v/ftp_recording_doesnt_work_450_unknown_error/

@user_924771673063632_924771673063632 open a support ticket and reference the specific firmware you are looking for and they will supply a download link. Think of this as patched firmware and not a global release. This is not uncommon in the software industry.

@gene-vigelis_483550958342399 you can sort on the iOS app. No option like this on the Android? Here you can hold and drag to rearrange.

@cancs We need more info...

1) Model of the NVR and cameras?
2) How are the cameras connected to the NVR?
3) Where are you seeing 2 IP's? Are the addresses 172.16.25.x?
4) Is the NVR plugged directly into your router?
5) Did you assign the DVR an IP address that's on the same subnet as your router and laptop?
6) What is your NVR address?

@user_628934015619111_628934015619111 If I am not mistaken, grab C:\Users\<user>\AppData\Roaming\reolink\

@john-williams_475020431753444 I am running client 8.17.6 on Windows 11 24H2 21600.3476 without issue. One thing you can try is to temporarily disable the Windows 11 firewall and any 3rd party anti-virus/malware software to see if that is blocking the client. Since the Reolink client is P2P software, it could be getting blocked.

@mmacsuga_921991513252006 see above. Hope it helps.

@user_826396035408031_826396035408031 these cameras loose tracking sensitivity as the object moves farther from the center of the screen. Try increasing the movement detection sensitivity. Also keep in mind that an object can easily outrun the tracking if they are walking/moving too fast.