@user_901203979997352_901203979997352 I agree. A doorbell 'ring' event and motion events need to have the ability to have separate schedules for BOTH Home Hub notifications and push notifications. I also would like to have 'ring' notifications 24x7 with only motion events triggering in the evening hours.

The more people that add comments to this thread showing interest, the better the chances that Reolink will implement the change.

@user_715874138988770_715874138988770 I have had my own issues with support but never them not being responsive. Did you submit your ticket via their website?

Regardless, bullet camera or dome? Dome cameras have a seal that is easily damaged of not reassembled with care. Also, the cover retention cable can easily get caught in the seal during reassembly. I had one that kept fogging and upon examination saw that I pinched the cable in the seal. I cleared the pinch and have not had issues since. Do you know the IP rating of your cameras?

Duo 2 capture of a doe calling for her friend (volume up). This time of year likely not looking for her fawn. My wife actually though that was me trying to talk to her through the camera hahaha. There is a landscape light splashing the side of our house which is causing the image wash on the right side.

@pilotbum_610109044129914 many HA's are heavily dependent on cloud services and as a result, network issues such as latency could impact performance. For example, I can not use Reolink's Google Home integration as I experience on average 8 seconds of latency in video startup and live viewing through Google Home. In my head, something like multiple sensors in the camera base to monitor for motion in a 270-360 degree field might work better.

We use the iOS client from the App Store. My wife has it on her iPad Pro without issue. Yes, the app is default to portrait mode as is the iPad's default orientation. You must rotate to landscape for full screen. We have never had an issue with video quality (we set ours to HIGH) even over cellular.

Change is often times difficult with software especially if you have developed a routine. We came from Vivint so we find the Reolink app refreshing even with its quirks. I encourage you to give it a chance. Cheers.

@reolink-oskar I plan on adding one of these to supplement my doorbell camera at some point.

@user_917140252860649_917140252860649 the app does not stretch vertically, only horizontally. The letterbox view you have there for your Duo 3 is it.

In the app settings, enable Auto Live View if not already enabled. It is possible that Android is putting the app to sleep and when it wakes, it resets the view. Enabling Auto Live View will make the app open in the last Live View screen it was on.

@reolink-oskar a tazer. Only partially joking. I do not know how it is in other countries, but in the US, theft of delivery packages from one's porch is a common problem.

I have had the opportunity to test this model. Just some brief thoughts here and I am happy to answer any questions to the best of my ability.

1. Motion tracking with a camera that has to wake from standby mode sometimes does not trigger. In many cases, the object that triggers the PIR is already gone.
2. Still no 360-degree PIR.
3. When active, motion tracking seems to work best when followed object is no closer than 3-4 feet. If too close to the camera, it looses tracking and returns to Monitor Point.
4. Motion tracking is not smooth. I jumps/stops/jumps as the object moves.
5. 3W solar panel is inadequate. Perhaps my unit is faulty. I get no increase in charge percentage from the solar panel even though the connected icon is present.
6. Zero signal issues with the camera on the outside eve of my deck and the Home Hub Pro on the other side of the house. Full 5GHz bars. App and/or camera desperately need a Wi-Fi signal PERCENTAGE meter.
7. Video output is not a contiguous video. For any given motion event, the camera breaks up the video into random length segments. For one of the tests, the motion event was 1:58 and the event was broken into 7 video segments ranging from 8 seconds to 27 seconds each (video is below). I have not been able to determine what criteria it uses for breaking up video.

@boomish_893913578897601 I too noticed that ALL my iOS clients stopped getting notifications sometime in the past week. The solution was to delete the clients and reinstall. In my case, I have all my cameras connected to a Home Hub Pro so the app reinstall was easy... just connect to the HHP and back in business. If you don't have a HH/NVR, you'll have to add each camera back to the app. As for cellular, when the notifications stopped it stopped on both Wi-Fi and cellular but after the reinstall, it started working on both again. If you can access the camera via the app while on cellular then there should not be anything preventing notifications over cellular. At least not that I am aware of.

Yes, understand now what you mean by it not being a native iPad app... apps camera preview screen does indeed stay on portrait. We have multiple cameras and my wife uses the grid view feature which always follows the orientation of the her tablet so it has never been an issue for her. If you only have the doorbell, make sure in the app settings to check the box "Auto Live View". It will launch the last used camera (in your case, the doorbell) automatically in whatever orientation your tablet is in. Hang in there!

Captured by RLC-843A
The Eagles Nest_bird.MP4

@reocam_448003255267488 If connecting to a DVR during initial setup, the DVR will assign the camera a password. The password setting is for stand-alone use of the camera.

@user_922334313095395_922334313095395 Has there been recent changes to the environment?... new equipment, moving of equipment, etc? Since you said it is affecting all the cameras, I would troubleshoot closer to the NVR for possible interference.

You could start with an inline RFI filter for the NVR's power cord. You could also try replacing one of the ethernet cables with a shielded type to see if it solves the issue with that specific camera.

@timmins-home_90898281234040 you will need to connect all the cameras to a PoE switch or get PoE injectors to connect them to a non-PoE switch. You are NOT connecting the NVR at this point. Get all of your cameras setup as stand alone cameras on your home network. Alexa functionality should then work. Once you get all the cameras setup the way you want, connect the NVR to the network and add the cameras to the NVR via the app. DO NOT plug the cameras' ethernet cables to the NVR. Everything gets plugged into your PoE switch.

@user_921292635025597_921292635025597 Oh so that video is B/W daytime footage? I know you stated it is B/W for plate capture, but does it do the same in daytime color? It does look like the exposure adjustment happening. Open a ticket with support and attached that video. They may say that it is normal or they may have a firmware update for it. I have set my camera to B/W and will check my captures from the day hours tomorrow to see if they are as drastic as yours.

I will tell you however that I miss the first few seconds of a person walking so the Altas PT Ultra with continuous recording might be a better camera for you.

@user_878766570258573_878766570258573 I do not believe it is possible to disable one of the streams. At least not so on the model cameras I have. I suggest that you open a ticket with Reolink Support. As for the default stream that opens, hmmm, both my iOS and Windows clients open to the last used stream. The only exception is the preview... the preview is always low. Selecting a camera to view however will result in the last used stream for that camera to be opened.

@coconutdog_101409440162028 unless @joseph_1979 has an idea, you might want to try opening a ticket with Reolink Support.

@user_921292635025597_921292635025597 upon wakeup, my Argus PT Ultra does the same, although most of our triggers occur during the day so the effect is nowhere near that drastic. Have you tried with various IR and spot light combinations to see if one of the lights is causing it?

@reolink-system_824158258282663 my recommendation is to take the camera and D20 plate to a hardware store and ask a knowledgeable clerk for assistance. You will want stainless steel machine screws with washers and nylon locking nuts to attach the camera. Alternatively, you may use stainless steel self-tapping sheet metal screws. A knowledgeable store clerk should be able to advise you.

@gotyatoolz_707830456418551 on the PC client, you can choose different grid sizes to minimize the number of blank boxes.