No downloadable firmware for FE-W or FE-P ?

[pfurrie_352983526531236]

Am looking for the location on the Reolink website where a user can find the latest firmware for the FE-W camera.  The Reolink download center page (https://reolink.com/us/download-center/) does not include the FE-W or even the FE-P on the page... the search tool on that page returns zero results for "fe-"

Here is the download center before doing a search... lots of devices listed:




Here is an attempt to search for it:

[big_ted]

@pfurrie_352983526531236 Email to support with the hardware version and your current firmware version and they will let you know if a newer firmware exists. Normally they would push it to your camera or email it out

[pfurrie_352983526531236]

@big_ted Appreciate the reply. The firmware is supposed to be on the download center page. This lets users find it themselves and get frustrated by not finding what should be there and having to wait for support. When trying to troubleshoot issues, it provides a means of allowing users to confirm that they do have the latest version of firmware before they resort to messaging support.