PoE doorbell - choppy video over RTSP

[dmahon_177079460831370]

I have 6 Reolink cameras, including some newer and some older models.

My Reolink Doorbell PoE (black) model DB_566128M5MP_P recently updated its firmware to v3.0.0.4662_2503122271. Unfortuntely I do not know what the previous firmware version was, though I hadn't noticed it upgrade before so I suspect it was rather old.

It works wonderfully through the Reolink app, but when I view (and record) via RTSP on either UniFi Protect or Synology Surveillance Station, the video stutters and is choppy. I hadn't noticed this before, at least not to this extent.

There are a number of reports of this on the internet. Apparently things were fixed in an older firmware version, but this appears not to have been carried through.

My other cameras work fine over RTSP, it's just the PoE doorbell.

[joseph_1979]

@dmahon_177079460831370 You can load a previous firmware from their download centre. https://reolink.com/download-center/?srsltid=AfmBOopgBQro7MLEaG0yBIiL6nqyQ_Py0Hxiy4WVLmadOqsJyXtcLNpJ

Did see anyone else complaining about this on Reddit.