api.cgi seems crashed on Reolink Duo Floodlight WiFi v2

user_969250755113203

This is the hard wired version of the Reolink Duo Floodlight WiFi v2 and my second camera after exchanging the first one for the same problem. I have HTTP enabled and the web interface loads fine. When I try to login, I get a 502 Bad Gateway (see attached).

Same issue using curl directly:

$ curl -v -H 'Content-Type: application/json' http://192.168.50.14/cgi-bin/api.cgi?cmd=Logi
n --data-raw '[{"cmd":"Login","action":0,"param":{"Version":1}}]'
*  Trying 192.168.50.14:80...
* Connected to 192.168.50.14 (192.168.50.14) port 80 (#0)
> POST /cgi-bin/api.cgi?cmd=Login HTTP/1.1
> Host: 192.168.50.14
> User-Agent: curl/7.81.0
> Accept: */*
> Content-Type: application/json
> Content-Length: 50
>
* Mark bundle as not supporting multiuse
< HTTP/1.1 502 Bad Gateway
< Date: Tue, 01 Jul 2025 11:40:10 GMT
< Content-Type: text/html
< Content-Length: 166
< Connection: keep-alive
<
<html>
<head><title>502 Bad Gateway</title></head>
<body bgcolor="white">
<center><h1>502 Bad Gateway</h1></center>
<hr><center>nginx</center>
</body>
</html>

This is right after initial setup and with HTTP enabled - same issue with HTTPS. I've tried hard reset and various other settings. Any have the same issue on this model?

I checked and there is no firmware listed on Reolink for this Hardware No: IPC_NT7NA58MP

Build No: build 2412101858
Firmware Version: v3.0.0.4410_2412101858

user_972515934613676

I have the same problem when trying to log in via the web interface.

Will a solution to the problem be provided soon?

Otherwise I will unfortunately have to return the product.