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    Feature Request: Make PTZ/Auto-Tracking Respect Exclusion (No-Detection) Zones

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    • AlfonsoBonzo_963967896047829
      AlfonsoBonzo last edited by


      Not sure if Reolink monitor request here or if this will ever be looked at or possible, but here goes...

      I would like to request a firmware/software enhancement for Reolink cameras and NVRs with auto-tracking capability (e.g., TrackMix, PTZ models):
      Request:
      Please add an option so that the camera’s auto-tracking function will stop tracking and/or ignore motion when a subject moves into an area defined as a detection exclusion zone (no-detection zone). Currently, once tracking begins, the camera will follow a person anywhere within its field of view—even into areas specifically set to be ignored for motion detection. This can lead to privacy issues and unnecessary camera movement into areas that users have intentionally excluded.
      Why this matters:

      • Users often set up exclusion zones to avoid tracking or recording neighbors or private areas.
      • With current firmware, tracking ignores these zones after detection begins, reducing the effectiveness of privacy zones.
      • Adding this feature would provide better privacy control and align tracking logic with detection preferences.

      Suggested implementation:

      • When a tracked subject enters an exclusion zone, tracking should either pause, stop, or automatically return to the home position.
      • Alternatively, provide a user setting to define whether tracking is allowed to continue inside exclusion zones.


      Heres hoping 🙂

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        • joseph_1979
          Joseph Global Moderator @AlfonsoBonzo last edited by

          @alfonsobonzo_963967896047829 We have already raised this with support. Camera should honour the non detection zone even when tracking or patrolling.

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