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    No user management possible in client & app for E1 Zoom 4k 8MP

    Reolink Client & APP
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    • user_894719786234012_894719786234012
      user_894719786234012 last edited by user_894719786234012_894719786234012

      I recently acquired the latest E1 Zoom 4K 8MP model.
      Besides the Reolink client & app I also use another monitor application based on RTSP/ONVIF using a non-admin user account.
      To my surprise I was not able to add another user account while using the client & app, as this works perfectly on my older E1 zoom and E1 pro models.

      Using the web interface of the camera 'user management' is listed under system and I was able to add an additional user account to use for my monitoring app.
      After adding a user account and going back to the client & app 'user management' is now visible under system, displaying the message "The current feature is disabled. To add users, please go to System->Share devices.

      As far as I understand this functionality it is not a viable option for me as the share devices functionality requires the Reolink client and/or app, and I cannot use the generated QR code in my non-Reolink monitoring app.

      Am I missing something or will this functionality added in new versions of the Reolink client & app?



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