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    Cannot mask “other” category - why?

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    • Tue_959406374658276
      Tue last edited by

      HI all. New reolink user here and I need clarification on non-detection zones:

      I have battery/solar powered cameras deployed, and they genereally work well/as expected.

      But I have on issue with “Any motion” events. As I understand it these cameras only trigger by PIR so I don’t understand why I can’t “filter” what is recorded in “other” events in the non-detection zone. If the PIR wakes the camera anyways and starts recording (just like with persons, vehicles and such), why can’t I mask out zones where it should just drop the recording instead of writing it SD/Homebase?

      On another note the APP UI text is horrible on this point: The menu point is called “detection alarm” and the assisting text under the menu
      tells you to mask zones you don’t want alarms for…. Masking does not disable alarms - it disables the camera from keeping storing the recording all together. The menu should be called “recording filters” instead, and the help text should say zones to prevent recording.

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        • joseph_1979
          Joseph Global Moderator @Tue last edited by

          @tue_959406374658276 Personally one should have the same possibility as for the other categories. You have to forward this question to support. Note that in non-battery cams, the non-detection zone is global and applies to all detection types.

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