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Hello.I need your help because I can't connect those two cameras to the FTP server on the computer.I followed the Reolink tutorial (https://support.reolink.com/hc/en-us/articles/360003575993-Set-up-FTP-on-Windows-Client).The FTP Server is online and I can access it through the FileZilla client.When I try to register the camera, the FTP server always gives the FTP Login Failed error.On FTP Server, I put the IP (192.168.1.xx) of my computer where Cerberus is installed.I created a reolink account in Cerberus, which I can access through FileZilla, but when registering on the camera, always gives that error (FTP Login Failed).I have seen this site (https://support.reolink.com/hc/en-us/articles/360013262414-Troubleshooting-FTP-stop-working-), but I am not getting over the issue.
In your case, it's recommended to send the FTP configuration screenshots to email@example.comOur technical support will help to troubleshoot. Thanks for your understanding.
I don't know Cerberus, but in my Synology NAS its a matter of setting permissions and creating a folder. The path to that folder has to be input to camera settings.
Hi, could you please send a request about this issue to firstname.lastname@example.org?Our technical support will help you fix this issue.Thanks!
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