Cam permanent connection to reolink servers

fab

Hello,

My cam (RLC-410-5MP) constantly tries to connect to 35.180.210.74:9999 (p2p7.reolink.com).
This occurs about 10 times per minute.

I wonder what kind of data is sent to your servers?
And most importantly, how users can disable it?

FYI, I don't have the reolink app, I don't need any notification.

Thanks

Cynthia

Hi friend. Could you please report this issue to the support team: support@reolink.com? Our support team will help you. Thanks.

fab

The support was very helpful.

For those interested, this is used to keep track of your IP address (to allow outside connection without DDNS).

If not needed, it can be disabled :
https://support.reolink.com/hc/en-us/articles/360013212194-How-to-Disable-Remote-Access-P2P-on-IP-Cameras

Cynthia

Thanks for sharing!