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    Cam permanent connection to reolink servers

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    • fab_282624109408489
      fab last edited by

      Hello,

      My cam (RLC-410-5MP) constantly tries to connect to 35.180.210.74:9999 (p2p7.reolink.com).
      This occurs about 10 times per minute.

      I wonder what kind of data is sent to your servers?
      And most importantly, how users can disable it?

      FYI, I don't have the reolink app, I don't need any notification.

      Thanks

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      • Cynthia_124785627824270
        Cynthia last edited by

        Hi friend. Could you please report this issue to the support team: support@reolink.com? Our support team will help you. Thanks.

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        • fab_282624109408489
          fab last edited by

          The support was very helpful.

          For those interested, this is used to keep track of your IP address (to allow outside connection without DDNS).

          If not needed, it can be disabled :
          https://support.reolink.com/hc/en-us/articles/360013212194-How-to-Disable-Remote-Access-P2P-on-IP-Cameras

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          • Cynthia_124785627824270
            Cynthia last edited by

            Thanks for sharing!

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