Latest RLC-423-MP Firmware

[Ian Geiser_304466266943681]

Does anyone know where there are links to the latest RLC-423-MP firmware? The latest version I can find for it is the old 3816M, not the 51516M version. I see firmware updates for all the other cameras in that series at https://support.reolink.com/hc/en-us/articles/900001840706-07-10-2020-Firmware-for-Reolink-IP-Cameras-IPC-51516M-,but the 423 is MIA. I was not paying attention and uploaded the 420-5MP by mistake, so now I don't have PTZ anymore. Thanks!

[Cynthia_124785627824270]

Hello, Ian!
Here is a link for you to find the latest RLC-423 firmware.
https://support.reolink.com/hc/en-us/articles/360032028313-07-15-2019-Firmware-for-Reolink-IP-Cameras-IPC-51516M-

[Ian Geiser_304466266943681]

It seems that I get a permission denied error.

[Cynthia_124785627824270]

Would you please send me the build no. and hw no of the RLC-423?
And may I know your email address? I'll help you find the latest one and send you the firmware.
Or another way to solve the problem is that you can send an email to the support@reolink.com. And they will send you the right firmware.

[Andrew Hall_261632195051708]

Hi,

That link for the firmware is a dead link.

I've also got a RLC-423 (IPC_51516M)

Cant find any firmware, Build looks like its over a year old

Build: 19072600
Hw No: IPC_51516M5M
Fw Version: v2.0.0.489_19072600_v1.0.0.30

Many Thanks

[Cynthia_124785627824270]

Hi, there. You can download the firmware in the link:https://drive.google.com/file/d/1hXmgWiNZQeiRbHq0t8UKVZrAa6-psUWn/view?usp=sharing

Model: RLC-423
Firmware Version: 489_19072600
Applicable hardware version: IPC_51516M