Navigation

    Community
     reolink reolink  reolink reolink
    • Search
    • Store
    • Community
    • Support
    • Register
    • Login

    RLC-410-5MP water resistent?

    Discussion About Products
    3
    4
    9
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • shop_322005798875358
      shop last edited by

      We are using some RLC-410-5MP (firmware 20071000.pak) outside and they worked for a week flawlessly.

      Last night we had strong rain and one of the cameras lost configuration and loaded default values.

      Today we checked mainboard and camera module and it looks good - nothing is wet there.

      Could it be, that the reset button (see photo) is not water resistent enough?


      1 Reply Last reply Reply Quote 0
      • shop_322005798875358
        shop last edited by

        We are using some RLC-410-5MP (firmware 20071000.pak) outside and they worked for a week flawlessly.

        Last night we had strong rain and one of the cameras lost configuration and loaded default values.

        Today we checked mainboard and camera module and it looks good – nothing is wet there.

        Could it be, that the reset button (see photo) is not water resistent enough?

        rlc-410-5mp.jpg

        1 Reply Last reply Reply Quote 0
        • Cynthia_124785627824270
          Cynthia last edited by

          Hi, thanks for your review and sorry for the inconvenience. Could you please report this issue to the support team: support@reolink.com? Or send us a request in the link here https://support.reolink.com/hc/en-us/requests/new.

          Our support team will help you solve it soon. Thanks.

          1 Reply Last reply Reply Quote 0
          • Crimp On_62210811129
            Crimp On last edited by

            The reset button is outside, exposed to rain? Oh, my. and the power supply cable as well?

            I think your analysis is entirely correct and those two cables should be weatherproofed. You might consider mounting the camera on a B-10 Junction Box (or similar water tight box). You could mount a small box next to the camera and have the reset and power cables enter the box from the bottom. Would make a neater looking installation as well.

            1 Reply Last reply Reply Quote 0
            • 1 / 1
            • First post
              Last post
            Reolink cloud reolink reolink Reolink cloud reolink reolink

            Reolink Store|Support|About Us|Privacy Policy|Terms and Conditions

            Copyright 2021 © Reolink All Rights Reserved.