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    • Newb_384207405895859
      Newb last edited by

      Previously used generic IP camera via router with a mac to monitor side of house but looking at Reolink for better quality and began reading about POE and Reolink products.

      If I bought something like the IP66


      together with the switch device and downloaded the app to my Mac, is it pretty idiot-proof to set up please?

      tia
      Richard

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      • Cynthia_124785627824270
        Cynthia last edited by

        It is not difficult to set up a POE camera. You can power on the camera and then add it to the Reolink Client on your Mac. Refer to https://support.reolink.com/hc/en-us/articles/360015719534-How-to-Initial-Setup-for-PoE-Cameras-via-Reolink-Client-MAC-

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        • Newb_384207405895859
          Newb last edited by

          something like this model
          Screen-Shot-2021-03-21-at-08.06.56.png

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          • Newb_384207405895859
            Newb last edited by

            Thanks Cynthia
            where these differ from the IP camera's I've used previously is this Switch device I need in between camera>router,
            expect it's probably easy enough I was also hoping to read about someone using one with a Mac as those have been known to have some different features.

            Can I ask if you are able to view your camera remotely too please and which sort of phone/device you use?

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            • Cynthia_124785627824270
              Cynthia last edited by

              You can remotely access the camera on a smartphone or computer which can work with the Reolink software.
              You can have a look here. https://reolink.com/software-and-manual/

              Reolink App is running on both Android and iOS.
              The requirement for Android: Android 4.1 and higher.
              The requirement for iOS: iOS 8.0 or later.

              Reolink Client is running on both Windows and Mac.
              The requirement for Windows: Windows 7 and above.
              Note: For the requirement of hardware configuration, you may refer to the requirement of hardware setting on your PC for installing Reolink Windows Client.
              The requirement for Mac: iOS 10.9 or later.

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              • Newb_384207405895859
                Newb last edited by

                Hmmm, seem to be missing a reply here, I was going to ask
                at initial set up is it essential its a smartphone scans to QR code on camera and set up a password
                before visiting the Reolink app
                as that appears in your link to assume a password has already been set up beforehand
                Screen-Shot-2021-03-21-at-13.51.10.png

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                • Cynthia_124785627824270
                  Cynthia last edited by

                  If you set up the camera via the app, you will be asked to set up a new password for the camera. If you set up it via the client, the password is blank by default. You can change the password after you log in and initially set up the camera.

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                  • Jose_320595376935068
                    Jose last edited by

                    Hi, Cynthia, if I'm right MacOS version for Mac client needs to be 10.10 at least. In fact my Mavericks was unable to run anything newer than 3.5.6.55.

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                    • Newb_384207405895859
                      Newb last edited by

                      I have Elcapitan 10.11 so that should be OK I installed this to see how it looked
                      hoping its the correct one,
                      what I really need is the basic info now on what I need beside camera, so don't need anything recording just a live camera
                      and I'll need a 'switch' between camera & router is that right?




                      Screen-Shot-2021-03-22-at-21.14.30.jpg

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                      • Cynthia_124785627824270
                        Cynthia last edited by

                        Hello Jose! Please contact https://reolink.zendesk.com/hc/en-us/requests/new for more help.

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                        • Cynthia_124785627824270
                          Cynthia last edited by

                          Hello Newb! Here is a newer version of the MAC client: https://reolink.com/software-and-manual/. And please also contact https://reolink.zendesk.com/hc/en-us/requests/new for further help.

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