RLC-410-5MP error on stream
chuvihi last edited by
I have two cameras RLC-410-5MP connected to a Surveillance system and Home Assistant through the stream that the camera is providing. Everything was working fine but last week I've updated the camera firmware because the flash support was not working on the web explorer and after the updated, my streams are not working properly.
Both cameras are sendig some error images at some point through the stream. Please see image below to understand.
I need to solve this because I have motion detection algorith in my server and now is detecting it by mistake all the time.
I think is something related to the firmware because before updating everything was working fine.
This is the firmware that is installed on the cameras.
Build No. build 20121100
Hardware No. IPC_51516M5M
Config Version v22.214.171.124
Firmware Version v126.96.36.199_20121100
Is there any option to go back to previous firmware? I prefer to get good stream instead of not flash support for web browser.
Cynthia last edited by
Could you please contact our support team at firstname.lastname@example.org? They will help you solve the problem.