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    RLC-420 grainy night vision

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    • bart bremmers_143303694676218
      bart bremmers last edited by

      My other Reolink cameras have great B&W night video, but this one is very grainy
      Day and Night is set to Auto
      Exposure is set to Auto
      Backlight is set to Auto

      Thanks!

      PS
      My Windows client just updated and now Playback does not show any recordings for any cameras (recordings still work with android app)
      Has this happened to anyone else?

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      • Cynthia_124785627824270
        Cynthia last edited by

        Hi there, please try to drag the camera to the main screen when you playback the camera.
        For the display problem, you can upgrade the camera firmware to adjust. There is the new Brightness&Shadow setting, which is the improvement of the backlight and exposure setting. You can download the firmware here, https://reolink.com/download-center/.

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        • bart bremmers_143303694676218
          bart bremmers last edited by

          Thank you
          It looks like the firmware does not apply to my hardware ver
          My ver is IPC_3816M

          But the firmware applies to IPC_51316M or IPC_51516M5M

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