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    No Playback video from C1-Pro

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    • Ken_197973053927635
      Ken last edited by

      I thought that I would be able playback video from a C1-Pro camera. The camera has been on over 24 hours but there isn't any video to playback like there is from POE cameras. Why is there no video from the C1-Pro on the NVR HDD?

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      • Cynthia_124785627824270
        Cynthia last edited by

        Dear Ken,

        Thanks for choosing Reolink product.

        Have you added the C1 Pro to your NVR?
        Besides, have you set the 24 hours recording for C1 Pro on your NVR?
        The SD card on the C1 Pro does support to record motion and constant recording.
        If you don't add the camera to your NVR and configure it, it may save to SD card directly.
        Thank you.

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