Argus 3 constantly loses Wifi

Sebi

Hi,

I'm having trouble with the Argus 3. The cam constantly loses the Wifi connection.
Often the stream is not able to start.
Often the stream starts but stops after a few seconds, I can see the kbps rate dropping until 0.
Often I'm not able to enter the settings.
Often push notifications are not send.
Often the settings show a battery of 100% although it is at ~40%.

The distance to a repeater is short and the signal is in a good shape. I'm using a fix 2,4Ghz Wifi Channel which is recommended. I also have several other Wifi devices and none of them is having any trouble.

On Amazon there are several reviews from people having the same issue. Is there any fix in the pipeline?

Cheers
Troy

Sebi

I tried to reset everthing to start from scratch. I added the camera and it says connection succeeded, but in the settings nothing works. No connection or the the camera is not initialized.

Cynthia

Please contact our support team support@reolink.com, they will help you troubleshoot, and try their best to solve the problem.