Unable to reset NVR admin password

I have tried this:

https://m.reolink.com/faq/reset-password-of-your-nvr/

Im on LIVE viewing... After i hold down reset button i hear the buzzing bee (more like screaming dryer!) - yet no setup wizard pops up prompting to creare new NVR password.

Anyone else have any tips on how to reset this password?

Thx
Jason

accentsoflife

Have you tried turning it on and back off and then pressing the button. I believe when I did my reset I was on the page where I could see my cameras with nothing selected. That seems to be the big thing, hitting the reset button on the right screen.

Apparently there is a program you can run on a PC. But I believe you have to get that through email.

Hope this helps.

Thanks Laurence! I'll try a powercycle and see if that helps... I requested the "super password" pc app by email and this link to use the reset button was the reply sent back.

accentsoflife

Did it work?