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Reolink App v4.41 Released
HiI have a major issue with the video system.The recorder and the 4 cameras are installed at Paris, connected with a fiber very good internet connection.I am using reolink software on my iphone (wifi or 4G) and with my pc , conencted also nearby Paris with fiber internet connection.I have put in place a ftp conenction to my internet supplier, it works fine, I get recordings, but it is not usable as gigabytes of data each days.And, the recordings are ok for the video, but I do not have any sound on it.I try to open the video with vlc, MPC-HC, BSPlyaer, , I do not have sound and I can see with MPC-HC that there is no sound in the file. It is a x264 format.With the reolink application, I can wath cameras, do a record to my hard disk, it works fine, I do have the video with sound. In that case the video is a mp4 formatI NEED to catch the video in real time with ftp system, BUT WITH the sound.Any idea will helpThanks you Screen-Shot-02-14-20-at-08.06-AM-001.pngScreen-Shot-02-14-20-at-08.06-AM.pngScreen-Shot-02-14-20-at-10.19-AM.png
It's recommended to send an email at email@example.com and Reolink technical support will follow up the issue via email. Thank you and have a nice day.
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