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    RLK8-510B4-A locks up and reboots when connected to the network

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    • robdec17_332053984932074
      robdec17 last edited by

      I have a support ticket open and I'm waiting on a response but figured I'd ask here also. When I plug my newly installed NVR into the network the video feeds freeze in about 10 seconds then after 1 - 2 min it reboots and does it over and over until I unplug it from the network. I have tried multiple cables and its plugged directly into my Netgear Router. Any ideas? It doesn't matter if I have any cameras plugged in or not it still locks up and reboots even with no cameras plugged in.

      No external HDDS being used and it's set for DHCP

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      • robdec17_332053984932074
        robdec17 last edited by

        OK I have narrowed it down to my Qnap server. If I turn it off the NVR runs fine, now to figure out the conflict.

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        • robdec17_332053984932074
          robdec17 last edited by

          Resolved with new firmware that was sent to me by support.

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          • Cynthia_124785627824270
            Cynthia last edited by

            Glad to hear your issue is solved! Any updates, please let us know. We will try our best to help you.

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