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    Minimum pack duration 30min too long.

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    • Deg_314940176240776
      Deg last edited by

      B800 motion detection is sometimes too late and B800 cameras do not support pre-recording.

      Thats why use "timer" recording instead. When movement is detected then I go to playback and scroll 10 seconds back before motion was detected.

      But that gives me another problem, you cannot download clips smaller than 30min. 30 min clips are 2GB minumum which are way too big for my 3G connection to handle. If I could set pack duration to 5 min then I could download the file where something happened. I cannot reduce quality any more, then licence plates and faces are not recognizable.

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      • Cynthia_124785627824270
        Cynthia last edited by

        Please contact our support team at support@reolink.com. They will try to help you solve the problem.

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