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B800 motion detection is sometimes too late and B800 cameras do not support pre-recording.Thats why use "timer" recording instead. When movement is detected then I go to playback and scroll 10 seconds back before motion was detected. But that gives me another problem, you cannot download clips smaller than 30min. 30 min clips are 2GB minumum which are way too big for my 3G connection to handle. If I could set pack duration to 5 min then I could download the file where something happened. I cannot reduce quality any more, then licence plates and faces are not recognizable.
Please contact our support team at email@example.com. They will try to help you solve the problem.
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