cloud storage

[tracyreznik2_201952551289038]

Im paying for monthly cloud storage but it is only showing the last 24 hrs. I need videos for 30 day periods.

[Cynthia_124785627824270]

Hi, is your plan the Standard Plan? If it is, then the videos will be stored for 30 days if there is enough Cloud storage left, otherwise the oldest recording will be deleted.

If there is enough space but the Cloud storage only shows the last 24hrs recording, it may be that the camera is not uploading videos to Cloud before. You may check in the following days to see if the Cloud uploading is normal.