HDD doesn't work on my RLN8-410!

[D'Adamo_30541785006]

Hello, I just bought a NVR and 4 cameras but here I just install everything and the NVR does not recognize the HDD I nevertheless well looked everywhere but it does not even appear in the list .. Someone can help me? Thank you

pS: sorry for my english but I'm from Belgium

[Bob_30281727886]

Hi, do you mind sending this issue to support@reolink.com?

Our customer service will help you with this ASAP. Thank you a lot.