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    Feed not displaying on multiple camera view

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    • chapmanterrydale_147171025121483
      chapmanterrydale last edited by

      Hello,

      Setting up my second system for my in-laws and I’m having issues viewing all cameras in the 4/8/etc screen mode in my NVR. I have the base kit with the 4/4mp 410 cameras and bought 2 additional 5mp 410 cameras. When I’m 4 screen mode the two 5mp cameras display and the two 4mp (only have 4 cameras setup) cameras are just black. When I enlarge the 4mp cameras they display fine. Is this a resolution issue? Both 4mp don’t show and I’m using the provided Ethernet cable. The 5mp have my own cat 6 runs. Any ideas?! Thanks!

      On the app all display fine just on the NVR through a TV connected via HDMI is the issue.

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      • Cynthia_124785627824270
        Cynthia last edited by

        Hi, could you please report this issue to our support team at support@reolink.com?
        Our support will help you find out and fix this issue soon.
        Thanks!

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