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    HELP! Unable to view ARGUS camera on smartphone when away from home...

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    • Guest
      Anonymous last edited by

      HELP! I am only able to access/view camera when I’m home. Unable to view camera on my smartphone when not connected to home internet.

      If wifi is disabled, smartphone app cannot connect/view camera. When logged into neighbor’s wifi on my smartphone, unable to connect/view camera.

      Smartphone: Android Note 3

      WHAT AM I DOING WRONG???

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      • Bob_30281727886
        Bob last edited by


        Would you please contact our support by submitting request ticket on the right-down corner of reolink.com and our support will help you resolve the issue ASAP. Thank you ~

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        • Pit Wagner_319209380446442
          Pit Wagner last edited by

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