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What I'm experiencing :Motion Detection works about 50% of the time. I'll wave at the camera from 10 feet away and sometimes it will record, sometimes not. Also, it seems like I have to be logged onto the Windows client app for motion detection to work at all. With the client app NOT running, I'll stand and wave at the camera and nothing gets recorded. 5 or 6 times in a row and nothing. I'll fire up the Windows app, walk over and wave and it will record.
Hi, thanks for your review and sorry for the inconvenience. Could you please report this issue to the support team: firstname.lastname@example.org? Or send us a request in link here https://support.reolink.com/hc/en-us/requests/new.Our support team will help you solve it soon. Thanks!
@cynthia_124785627824270 I have the same problem right now. My camera hast side view and does detect only sometimes...
@user_588114403643419_588114403643419 You can try to change the camera installation angle. Here are some tips, https://support.reolink.com/hc/en-us/articles/360006379253-Installation-Tips-for-Reolink-Battery-Powered-Cameras.
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