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    Motion Detection for Argus Eco

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    • kmclaurin_306633204113537
      kmclaurin last edited by

      What I'm experiencing :
      Motion Detection works about 50% of the time. I'll wave at the camera from 10 feet away and sometimes it will record, sometimes not. Also, it seems like I have to be logged onto the Windows client app for motion detection to work at all. With the client app NOT running, I'll stand and wave at the camera and nothing gets recorded. 5 or 6 times in a row and nothing. I'll fire up the Windows app, walk over and wave and it will record.

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      • Cynthia_124785627824270
        Cynthia last edited by

        Hi, thanks for your review and sorry for the inconvenience.
        Could you please report this issue to the support team: support@reolink.com? Or send us a request in link here https://support.reolink.com/hc/en-us/requests/new.

        Our support team will help you solve it soon. Thanks!

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