2-way audio not working properly

Dave

If I try to use the microphone it cuts out the incoming audio. The microphone works but have to turn it off to listen to the audio.

Cameras are the E1 Zoom and the Argus Pro (see attachments)

Thanks for your input.

DAVE

Cynthia

Dear Dave,

Sorry for the trouble caused you.
You may contact our Support team by submitting a request for assistance.
https://support.reolink.com/hc/en-us/requests/new
Have a nice day.