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Hi,I'm using two RLC-520A cameras that are connected to a Netgear GS316P switch. The switch is connected to my AVM FritzBox router.Everything works and I can access the cameras and all is fine!But in the web interface of my router both cameras are shown as offline (not used connection). The vendor AVM sais it's because the cameras don't provide status information to the router.Is there a way to change that? Or is there a reason for this behaviour?Thanks,Viktor
Are the cameras configured to get their IP address using DHCP? Devices do not provide "status information" to routers. They request IP addresses and they send/receive data packets.
@crimp-on_62210811129Hi, yes they get the IP from the router using DHCP and the router is configured to provide always the same address (kind of static) to the cameras.I have other devices (but not PoE) configured similarly, they all work fine. It's just these two cameras.Thanks,Viktor
Makes no sense to me. My PoE cameras show up as "Attached Devices" on my Netgear WiFi router.One thing I noticed some time ago was that my router would lose track of devices that did not send or receive data for a while. My Nest thermostat, for example, would not show up until I opened the Nest app and connected to the thermostat.Do they not show up when the Reolink Client is open and streaming video from them?
@crimp-on_62210811129 Actually, my cameras send data all the time to my Synology NAS (Surveillance Station). But both, camera(s) and NAS are connected to the switch. So in theory, the switch should send the data directly to the NAS without routing it to the router But even if I connect through the reolink app (which envolves the router using wifi) or the Surveillance Station, the status doesn't change. Offline all the time according to the router...
@viktor_sc Just tested to reboot one camera. After the reboot it's shown online...
And after a while offline again
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