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Please help me reconnect!!

Discussion About Products

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Ryder last edited by

Lost wifi connection.Please help!! hey, I’m not at home and keep getting motion notifications. The app is telling me I’m not connected to my camera. I’ve tried every which way to get connected. My mobile device is currently on wifi if that makes a difference. Thanks in advance!
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Lorenz Administrators @Ryder last edited by

@ryder_464749826117822 Hello Ryder, it is best to specify the camera model and submit a request here, https://support.reolink.com/hc/en-us/requests/new. Our team will look further into the issues and get back to you asap.

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