Reolink updates Learn More
Meet Reolink at IFA 2024! Learn More
Reolink Q&A Learn More
Your browser does not seem to support JavaScript. As a result, your viewing experience will be diminished, and you have been placed in read-only mode.
Please download a browser that supports JavaScript, or enable it if it's disabled (i.e. NoScript).
Hi,I just bought a REOlink system and am still getting used to it. However, I bought an RLC-423 to add and I dont see any options to be able to preset locations and then have it cruise and patrol between them. The camera is connected to one of my 8 POE channels on my NVR. The NVR firmware is build : build 20101057, hardware version N2MB02, config version v3.0.0.0, firmware version v3.0.0.77_20101057. The RLC423 is HW no: IPC_51526M5M and FW version 2.0.0.489_19072600_v1.0.0.30. I’m in the US also if that matters. Any help would be appreciated. Thanks!
I use blue iris and not an NVR but that should not matter. From a PC on the same network open the reolink client and select the 423. Make sure it's selected (you will see a blue outline around it). I sometimes have to click it a few times to highlight it. Once it IS selected the "PTZ" tab should appear below it. Click the drop down, move the cam to a desired location and click "set preset". You can double click the word preset 1-64 and give it a name. Then you can build a control path. I had to redo mine due to the cam wants to patrol CCW from the top down instead of taking the shortest path.
The Reolink RLC-423 camera doesn't seem to offer preset location and patrol options on your NVR with the mentioned firmware versions, so you might need to consider a firmware update or explore third-party software solutions to achieve this functionality.
Welcome Back!
Hi there! Join the Commnunity to get all the latest news, tips and more!