Live view on 2 tablets 5 seconds apart ?

[SPFLMF_288692412260538]

I have 2 tablets (Samsung s5e and Samsung s7+) both viewing the same 4k camera in live view from a rln8-410-e dvr. They are both connecting via the same 5ghz WiFi network. They used to show identical video but since the latest update the s5e is 5 seconds behind (as shown by the video timestamp) ... how can there be a 5 second difference in a LIVE view? surely they should be the same, or at most milliseconds different allowing for processing power differences of the two tablets. The s5e also now experiences brief picture "freezes" where a moving object appears to jump from one place to another as it catches up.

[Reolink Fiona]

@spflmf_288692412260538
You can try to disable the "hardware decoding" function on the APP.
Here is the guide, https://support.reolink.com/hc/en-us/articles/900000587506-How-to-Enable-Disable-Hardware-Decoding-on-Reolink-Android-App.

If it can't solve the problem, you can try to troubleshoot the issue according to this article, https://support.reolink.com/hc/en-us/articles/900002156246-Freezing-Issue-When-Previewing-PoE-Camera-in-LAN-.

Hope this helps.