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RLC 820A Person AI detection missing events

Discussion About Products

nmeister last edited by ngool_481390250868872

I've recently updated the firmware on a RLC-820A to the latest version (as of late November 2021) and Person AI detection pickup have decreased, so much so that even on 100% it's missing events.

Played around with the new min/max object size setting to no avail. Left unset for the moment as presume that is to cut false triggers.

Had anyone else had simmilar experiences with the latest firmware and/or managed to fix?
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Reolink Fiona Administrators @nmeister last edited by

@ngool_481390250868872
Could you please offer me the system information page? Please remember to wipe out the UID of the camera.
This is the guide to find out the system information via APP,
https://support.reolink.com/hc/en-us/articles/360004894193-How-to-Find-out-System-Information-via-Reolink-App.

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