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Can't Download

Reolink Client & APP

141

Shane last edited by

Greetings,

I just got a Reolink Go. I can view live feed, but if I try to download a video from the microSD card, the camera disconnects - but it doesn't say why it disconnects. How can I find out the reason trying to download a file causes the camera to disconnect?

An article says to try using the app, but I have the same problem.

Thanks,
Shane.
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Reolink Fiona @Shane last edited by

@shane_480776827805926
Do you set the stream mode to fluent? Try to download a shorter video. If the problem remains, you can try to check if the signal is strong enough on your phone and the camera.

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