Which RLN8-410 Hardware Version Do I Have?
minibaldy2002 last edited by
I've purchased a Reolink RLN8-410 NVR and RLC-510A PoE IP camera's. I purchased this equipment separately (not in a kit), after placing the order for the parts I came across this article (https://support.reolink.com/hc/en-us/articles/900000602543-Hardware-Version-of-Reolink-NVRs) stating that not all RLN8-410 NVR hardware versions are compatible with the new person/vehicle detection cameras (namely the RLC-510A).
The NVR came in yesterday but I have been hesitant to break the seal on the packaging in case I have one of the older non-compatible hardware versions. Is there any way I can tell which hardware version I have without removing the NVR from its packaging and plugging it in? There are three stickers on the outside of the packaging, one states "RLN8-410 (V2)", one states "RLN8-410-2T" (assume that is just 2T HDD) and the last states "Reolink PoE NVR 8 ... Recording RLN8-410 New". I tried searching everywhere online to deduce which hardware version I have received without any success!
Cynthia last edited by
Please don't worry, Reolink provides a 2-year warranty and 30-day return & refund for Reolink products under Reolink Warranty Policy. You can also contact https://reolink.zendesk.com/hc/en-us/requests/new for confirmation.