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    RLC-422 IPC_51516M5M - firmware?

    Discussion About Products
    rlc-422 firmware ipc51516m5m
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    • Nick_26792935116
      Nick last edited by

      I have one of these cameras which has Firmware version 19071502, but the firmware download page only has firmware for hardware version IPC-51316M, which is presumably an older version of the product than IPC_51516M5M. Why is there no listing for the firmware for the newer hardware version?

      Your firmware listings are very hard to follow - there is only one firmware download for each model number, even though there are sometimes multiple hardware versions. Why can't you have a page which shows all the hardware versions for each model number, which tells you what the latest firmware version is, and provides a way to download the latest firmware?

      Reolink Fiona 1 Reply Last reply Reply Quote 0
      • Reolink Fiona
        Reolink Fiona Administrators @Nick last edited by Reolink Fiona

        @nick_26792935116 Thank you for your suggestions. The download center is still improving. If you want to have the new firmware for the camera with IPC_51516M5M hardware version, you can submit a request here, Submit a request – Reolink Support. Our technical staff will try to help.

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