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Base mount to shallow to allow release of adjusting mechanism with hex key when mount tightened against wall or soffit..Have to loosen the 3 mount screws before there is enough room for adjusting mechanism to move when using hex key
@bitteroldmann_504481637408946 Hi there, thank you for the feedback on the 811A camera. Our team is now looking into the issue and seeing how to improve the design.Besides, they will add a guide to the product page, which will guide users on how to adjust the camera angle by loosening the hex key.Big thanks for your feedback again.
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