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    RLC-811A unable to adjust camera angle

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    • bitteroldmann_504481637408946
      bitteroldmann last edited by

      Base mount to shallow to allow release of adjusting mechanism with hex key when mount tightened against wall or soffit..
      Have to loosen the 3 mount screws before there is enough room for adjusting mechanism to move when using hex key

      Reolink Lorenz 1 Reply Last reply Reply Quote 1
      • Reolink Lorenz
        Lorenz Administrators @bitteroldmann last edited by

        @bitteroldmann_504481637408946 Hi there, thank you for the feedback on the 811A camera. Our team is now looking into the issue and seeing how to improve the design.

        Besides, they will add a guide to the product page, which will guide users on how to adjust the camera angle by loosening the hex key.

        Big thanks for your feedback again.

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