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Base mount to shallow to allow release of adjusting mechanism with hex key when mount tightened against wall or soffit..
Have to loosen the 3 mount screws before there is enough room for adjusting mechanism to move when using hex keyReply QuoteShare1- Share this Post
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@bitteroldmann_504481637408946 Hi there, thank you for the feedback on the 811A camera. Our team is now looking into the issue and seeing how to improve the design.
Besides, they will add a guide to the product page, which will guide users on how to adjust the camera angle by loosening the hex key.
Big thanks for your feedback again.
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