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I recently purchased 4 RLC 511 cameras. When adjusting one camera after installing it, the pot metal piece screwed into the camera cracked and later broke completely. I know Reolink advertises great customer service and warranty work. How do I access that great customer service and warranty work regarding my broken camera?
@johnfranklin61_499175035912380 Hi there, you can try to submit a request here, https://support.reolink.com/hc/en-us/requests/new. Please send your order number and the picture of the camera. Our service team will try to help.
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