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    • Liam_93721152131241
      Liam last edited by

      Last week I tried to generate a timelapse on a RLC-510A

      I couldn't find the feature in the Mac app - should it be? I'm running 8.7.1 - why can't there be feature parity between the mobile and desktop clients?

      Using the iOS app I selected Time Lapse / create / customize. Start "now", duration "disabled finish capture automatically" (as I wasn't sure how long I wanted it to run for), Interval "5 minutes", quality "Clear", file type "video" and pressed start and it showed "Generating"
      A week later I went back into the app and clicked "finish" and nothing has happened - so I'm a bit disappointed. There was nothing to suggest it wasn't working.

      I think I may have clicked the 'view' button while it was running. Does that break it (but still leave the "finish" button showing)?

      Also I don't seem to get any email notifications from this forum, which limits how often I remember to come back and check. Is there a way to fix that?

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        • Reolink Fiona
          Reolink Fiona @Liam last edited by

          @liam_93721152131241
          1. The PC Client doesn't have the time-lapse function now. It will be available in Client version 8.8.

          2. If you click the "view", it will not break the video. Could you please give me a screenshot of the timelapse settings?

          What's your APP version? Android or IOS? When you finish the time-lapse, what's the message meaning the nothing?

          3. For the email notification, you can check the setting on your personal setting.

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          • Liam_93721152131241
            Liam @Reolink Fiona last edited by

            @reolink-fiona thanks for your reply. Looking forward to client 8.8

            This is the iOS app, v 4.29.2.1 I'm trying again, here's what the screen shows. I've noticed sometimes it shows the view from the camera, other times it shows a picture of blue sky and clouds - I'm not sure why I see the two different things. When I clicked "Finish" last time nothing seemed to happen but no video was created.
            I don't seem to be able to post a screen shot, the forum shows an error and 'too large'
            If I switch to the Time Lapse Gallery that says "Generating" above the thumbnail and a duration of 1 second. If I select that is says "Caching is required before you can play the video" and it seems to play ok.

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