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    SIM Card issues in Canada

    Discussion About Products
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    • candacesirianni_523785854226598
      candacesirianni last edited by

      Is there anyone with a GO PT in Canada and if so, which carrier were you able to get a sim card from? So far I am not having any luck. I'm about to just return the whole camera. Bell - who is my cell service provider - will sell me a sim card for data, but when I give them the IMEI number they say it is not valid or its not a recognized device. Please help! I was really hoping this camera would work for us. Is there any way around this sim card issue when you are in Canada????

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        • Reolink Fiona
          Reolink Fiona @candacesirianni last edited by

          @candacesirianni_523785854226598
          We recommend the following service providers in Canada to you, Rogers, Vidéotron, Freedom Mobile, SaskTel, and Fido. If you still meet problems, please send a video of the setup and your SIM card information to our support team. Our technical staff will try to help. Submit a request – Reolink Support

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          • user_607280705777699_607280705777699
            Lancoa @candacesirianni last edited by

            @candacesirianni_523785854226598 hi by any chances did a sim card work for you here in canada??? I just bought the camera and I am a Telus user but this camera is not supported by them.
            thanks

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