Navigation

    Community
     reolink reolink  reolink reolink
    • Search
    • Store
    • Community
    • Support
    • Register
    • Login

    Web Client (Windows 10) Live View Problems

    Discussion About Products
    3
    7
    25
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • alexanderm2019_417609247850706
      alexanderm2019 last edited by

      Hi all, greetings
      i'm having a problem with the client, as I see in the live view, things go like slow motion, and then to keep up, it just skips and cuts like 0.5 seconds and it keeps doing it consistently, my Hardware is NVR PoE, 16 Channels, my PC is a 3.7Ghz i7 with 16gb DDR3 Ram and my monitor is an 65hz 24inch Asus
      it only happens in CLEAR mode, as in FLUENT it is indeed FLUENT

      attaching my specs on streaming.


      SC.jpg

      1 Reply Last reply Reply Quote 0
      • bill doria
        bill doria last edited by

        If you put the streaming resolution & bit rate back to default, does it get worse ?

        1 Reply Last reply Reply Quote 0
        • alexanderm2019_417609247850706
          alexanderm2019 last edited by

          it is actually the same

          1 Reply Last reply Reply Quote 0
          • bill doria
            bill doria last edited by

            Have you checked your local network bandwidth ?
            Ping your NVR from your computer.. See if there is a long delay..
            If you have something like Norton Security Suit running, it could be blocking the data flow.

            1 Reply Last reply Reply Quote 0
            • Cynthia_124785627824270
              Cynthia last edited by

              Hi there, can you work normally when you view it in clear mode? You can try to adjust the bitrate or view it in fluent mode to try again. If it still can't work, you can change a wifi or cellular to find if it is the network issue.

              1 Reply Last reply Reply Quote 0
              • alexanderm2019_417609247850706
                alexanderm2019 last edited by

                fixed it! thanks, had it on 30fps, switched it to 15fps and it is working fantastic now, thanks

                1 Reply Last reply Reply Quote 0
                • Cynthia_124785627824270
                  Cynthia last edited by

                  You are welcome.

                  1 Reply Last reply Reply Quote 0
                  • 1 / 1
                  • First post
                    Last post
                  Reolink cloud reolink reolink Reolink cloud reolink reolink

                  Reolink Store|Support|About Us|Privacy Policy|Terms and Conditions

                  Copyright 2021 © Reolink All Rights Reserved.