Purple Image

[Joey S_525567296663762]

Morning,

New to Reolink. I installed two RLC-511WA cameras yesterday and I'm using them via the wireless set-up. I set them up easy enough and have been pretty impressed. IR came on as expected last night but when I got up this morning one of the cameras is showing everything in purple, grass, bushes, etc. I have tried the reboot setting on the Android App and flicking between B&W & Auto to see if I can force the colour, but still having the same issue.
The front camera is absolutely fine.

Any advice, please?

Thanks everyone

[Reolink Fiona]

@joey-s_525567296663762
-You can try to reset your camera first. Here are some methods for reset, https://support.reolink.com/hc/en-us/articles/360007520053-Reset-Reolink-cameras.

-Try to upgrade your camera firmware. You can find the latest firmware for the RLC-511WA on our download center, Download Center – Reolink.

[user_591226038595631_591226038595631]

@reolink-fiona cookie clicker
Thanks for the information you shared.
My home camera is also having the same problem, sometimes it even loses connection.

[user_649996575735824_649996575735824]

You can learn more at: https://reolink.com/product/rlc-511wa/
One great thing is that the slope game helps you to relieve stress.
Are you using type:
1 x RLC-511WA
1 x RLC-510WA
Support both 2.4G and 5GHz wifi network, and smart person/vehicle detection mode.