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    • Joey S_525567296663762
      Joey S last edited by

      Morning,

      New to Reolink. I installed two RLC-511WA cameras yesterday and I'm using them via the wireless set-up. I set them up easy enough and have been pretty impressed. IR came on as expected last night but when I got up this morning one of the cameras is showing everything in purple, grass, bushes, etc. I have tried the reboot setting on the Android App and flicking between B&W & Auto to see if I can force the colour, but still having the same issue.
      The front camera is absolutely fine.

      Any advice, please?

      Thanks everyone

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        • Reolink Fiona
          Reolink Fiona Administrators @Joey S last edited by

          @joey-s_525567296663762
          -You can try to reset your camera first. Here are some methods for reset, https://support.reolink.com/hc/en-us/articles/360007520053-Reset-Reolink-cameras.

          -Try to upgrade your camera firmware. You can find the latest firmware for the RLC-511WA on our download center, Download Center – Reolink.

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          • user_591226038595631_591226038595631
            user_591226038595631 @Reolink Fiona last edited by

            @reolink-fiona cookie clicker
            Thanks for the information you shared.
            My home camera is also having the same problem, sometimes it even loses connection.

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            • user_649996575735824_649996575735824
              user_649996575735824 @Joey S last edited by user_649996575735824_649996575735824

              You can learn more at: https://reolink.com/product/rlc-511wa/
              One great thing is that the slope game helps you to relieve stress.
              Are you using type:
              1 x RLC-511WA
              1 x RLC-510WA
              Support both 2.4G and 5GHz wifi network, and smart person/vehicle detection mode.

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