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Last week I decided to update my various cameras. I found that pretty much across the board - the 3.1 Firmware does not play well with QNAP QVR pro. On Search it doesn't even recognize that it is a camera. I was able to download and older version of the firmware for all my cameras EXCEPT the RLC-823A. When I installed the older firmware on my other cameras - they immediately started to work with QVR Pro.I put in a support ticket, But not a peep. I am not asking anybody to fix anything. I just want a copy of the 3.0 firmware for the RLC-823A so I can use it with QVR.
@allen-cloutier_515226396266737 Hi Allen, for the new firmware of the RLC-823A, the network ports are default off. You can turn it off on the PC Client. You may need to upgrade your Client to v8.7.x first. You can download the Client here, App & Client - Reolink.Here is the guide to enabling the network ports, https://community.reolink.com/topic/3183/why-do-i-fail-to-access-the-camera-via-the-web-browser-or-connect-to-the-third-party-software-after-upgrading-my-smart-cameras-with-the-latest-firmware-v-3-1-0764-v-3-1-0804.
Thank you - that worked just fine. Now I can go and upgrade my other cameras.
@allen-cloutier_515226396266737 Glad to hear that!
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