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    RLC-823A Need old 3.0 firmware to work with QVR Pro

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    • allen cloutier_515226396266737
      allen cloutier last edited by allen cloutier_515226396266737

      Last week I decided to update my various cameras. I found that pretty much across the board - the 3.1 Firmware does not play well with QNAP QVR pro. On Search it doesn't even recognize that it is a camera. I was able to download and older version of the firmware for all my cameras EXCEPT the RLC-823A. When I installed the older firmware on my other cameras - they immediately started to work with QVR Pro.

      I put in a support ticket, But not a peep. I am not asking anybody to fix anything. I just want a copy of the 3.0 firmware for the RLC-823A so I can use it with QVR.

      Reolink Fiona 1 Reply Last reply Reply Quote 0
      • Reolink Fiona
        Reolink Fiona Administrators @allen cloutier last edited by

        @allen-cloutier_515226396266737
        Hi Allen, for the new firmware of the RLC-823A, the network ports are default off. You can turn it off on the PC Client. You may need to upgrade your Client to v8.7.x first. You can download the Client here, App & Client - Reolink.

        Here is the guide to enabling the network ports, https://community.reolink.com/topic/3183/why-do-i-fail-to-access-the-camera-via-the-web-browser-or-connect-to-the-third-party-software-after-upgrading-my-smart-cameras-with-the-latest-firmware-v-3-1-0764-v-3-1-0804.

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        • allen cloutier_515226396266737
          allen cloutier last edited by

          Thank you - that worked just fine. Now I can go and upgrade my other cameras.

          Reolink Fiona 1 Reply Last reply Reply Quote 1
          • Reolink Fiona
            Reolink Fiona Administrators @allen cloutier last edited by

            @allen-cloutier_515226396266737 Glad to hear that!

            1 Reply Last reply Reply Quote 0
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